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Operations Associate - (Part Time/Full Time) APPLY NOW

Marlton, New Jersey 08053
Operations
12.00 - 15.00 usd / hour
Fri, Jul 31, 2020
Full time

Founded in Central New Jersey, Monroe & Kent Home is a family owned and operated local business since 2017. We work hard to bring our customers a selection of the best in home for each life stage, style and budget.

As part of our continued growth, we're looking to hire, an Operations Associate, who is highly organized with excellent customer service skills and a passion for design.

Benefits of working for Monroe & Kent Home as an Operations Associate include:

  • Family run business with a strong customer service ethos
  • Flat reporting structure with the ability to progress within the business, without limitations
  • Competitive hourly base rate + commission on any furniture, lighting or decor sales that you generate in-store
  • Option to enroll in Interior Design school that we will cover the cost of

Responsibilities for this position will include:

  • Assisting clients in-store if the Design team is engaged with other clients
  • Answering in-bound calls and connecting them to the appropriate team member
  • Managing the customer service email account and routing questions to the appropriate team member and/or providing solutions to customers and vendors that leaves a positive impression of Monroe & Kent Home
  • Creating Design Decks in Google Slides
  • Researching new products and vendors to offer in-store and online, in addition to assisting the Design team in preparing options for clients to consider
  • Creating Estimates, Sales Orders, Invoices and Purchase Orders and sharing with customers/vendors
  • Processing web orders & entering tracking information
  • Adding products to and maintaining product data on the web site
  • Obtaining trucking quotes and scheduling merchandise pick-ups, tracking delivery status, updating customers and scheduling customer deliveries
  • Filing claims with vendors and/or trucking companies for damaged merchandise received to store or to a customers home
  • Updating and maintaining the company CRM system
  • Other reasonable tasks as directed

Suitable candidates will possess the followings skills & experience:

  • Proficiency with Google Sheets, Google Docs & Google Slides or Microsoft Office equivalents
  • Excellent communication skills
  • Detail oriented
  • Highly organized is a must
  • Ability to multitask and prioritize and ever changing workload
2020-07-31|||Marlton, New Jersey 08053|||Operations||||||ppgBqJegl4VOvnP1|||FULL_TIME|||USD|||HOUR|||range||||||12.00|||15.00|||true

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